OKA POTTERY 岡
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  • Gallery
  • About me
  • SHOP
  • Commissions Order Page
  • Contact
  • Instagram
  • Shipping Info
  • FAQ
  • Important release info
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YOUR CART

* Due to an overwhelming amount of commissions I have closed my books - for the moment *


PLEASE INCLUDE:
- The kind of piece (mug, bowl, planter etc.) 
- How many you were thinking of 
- Sizes 
- Any images of mine that have inspired your decision (from my social media or my website gallery) 
- Any other important information 

AND PLEASE - I DO NOT RE-CREATE OTHER ARTISTS WORK - if you are asking me to create something with reference to another artists creation I strongly recommend asking that artists to make it for you - SIMILARLY: If you are asking me to commission something completely unlike what I usually create there is a high chance I will not be keen on making it for you. 
Thank you.


My policies.

Shipping:
Processing time,

The time I need to prepare an order for shipping can vary. I will try to detail fully the shipping time upon each purchase - The time for an order to take will also depend on how promptly the payment comes through after order confirmation

Shipping & Handling:
Please be aware that I will do my best to package and deliver your item with as much care and protection as possible. I can not however guarantee a fail proof delivery and breakages are always a possibility. If this occurs please contact me and we can organise where to go from there in terms of remedying the problem​

Payment options:
Invoice:

I will send you a invoice with all appropriate details for purchasing

Returns & exchanges:
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
​
Ship items back within: 30 days of delivery
But please contact me if you have any problems with your order after.

Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

​Privacy policy
I will only use your shipping and billing address, and contact information
  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)
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