OKA POTTERY 岡
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  • Gallery
  • About me
  • SHOP
  • Commissions Order Page
  • Contact
  • Instagram
  • Shipping Info
  • FAQ
  • Important release info
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YOUR CART


Thank you for completing a purchase order form - I will get back to you as soon as I can! 

Please take the time to look at My Policies below for information on purchasing and shipping

My policies.

Shipping:
Processing time,

The time I need to prepare an order for shipping can vary. I will try to fully detail the shipping time upon each purchase. The time that an order will take also depends on how promptly the payment comes through after order confirmation

Shipping & Handling:
Please be aware that I will do my best to package and deliver your item with as much care and protection as possible. I can not however guarantee a fail proof delivery and breakages are always a possibility. If this occurs please contact me and we can organise where to go from there in terms of remedying the problem​

Payment options:
Invoice:

I will send you an invoice with all appropriate details for purchasing once you have placed your order

Returns & exchanges:
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
​
Ship items back within: 30 days of delivery
But please contact me if you have any problems with your order after.

Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

​Privacy policy
I will only use your shipping and billing address, and contact information
  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)
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